Brevard County-based Health First Health Plans has earned the prestigious J.D. Power 2025 Customer Service Certification.

The lawsuit also said that a Coinbase outsourcer fired human resources employees who were investigating the data breach.

UGI Utilities, Inc. is alerting customers to another scam attempt after a homeowner was recently targeted by someone posing ...

Verizon's integration of Google's Gemini AI into its customer service chatbot has led to widespread customer frustration and ...

AI works better when one agent thinks and another acts — splitting context from execution makes conversations smoother and ...

In an age when most of us are terrified of phone calls from unknown numbers, a couple from Summerland went the other way and ...

CHICAGO (WLS) -- Here's a quick tip on fake phone numbers. Scammers are tricking people looking for help. The Better Business ...

Social Security Administration (SSA) to serve the growing number of beneficiaries with fewer staff, creating customer service ...

There's some good news related to the Trump administration's concerted attack on the Social Security Administration: Thus far ...

UGI customers are being targeted by scammers attempting to trick them into paying for work that is free of charge, the company said in a news release. The company said a UGI customer scheduled to have ...

UGI Utilities Inc. is warning consumers of a customer-targeted scam where scammers attempt to trick people into paying for work that is free of charge. UGI shared a ...

Apollo.io reports on outbound prospecting strategies, emphasizing targeted outreach, lead qualification, and data-driven ...