Hello, Dynamics 365 Customer Voice! How Dynamics 365 Customer Voice is any different from Microsoft Forms Pro wasn't elucidated by Microsoft, or it couldn't be found.

Microsoft launched Dynamics 365 Copilot, an AI-powered assistant for customer relationship management, sales, enterprise resource planning, customer service, marketing, ecommerce and supply chain.

Microsoft has updated Dynamics 365 Customer Service with a first-party voice channel, as well as AI-powered features and capabilities.

Microsoft is addressing legacy data silos and advancing digital transformation with a combined two-in-one product, Dynamics 365. The new solution, scheduled for release this fall, pulls together ...

Penrith City Council in NSW has deployed Microsoft Dynamics 365 Customer Service as part of a cloud-first digital transformation to streamline and lift the quality of the delivery of services ...

Royal Enfield leverages Microsoft Dynamics 365 to create new customer experiences and deliver frictionless interactions across multiple touchpoints.

Here's how Microsoft is using its own Dynamics 365 Customer Service offering to manage the publishing of not just Windows 10, but previous Windows client and server updates via Windows Update.

Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.