Customer service management software allows you to keep track of customer queries, requests, communications, and problems. It brings all customer conversations and information into one unified system.

Keep communication synchronized between your office and work in the field with field service management software. Digital solutions like cloud-based technology and AI-powered customer relationship ...

Customer relationship management (CRM) providers have tailored their offerings for the small business market, providing software-as-a-service options, integration with other technologies, ...

Customer service centers, whether a shipping group dealing with consumers or an IT organization working with corporate employees, has a lot of information to manage. Technology has been improving ...

Carahsoft Technology Corp., Reston, Virginia, was awarded a $23,751,296 firm-fixed-price task order (FA701423F0070) for sales force and third-party licenses and support. This task order provides for ...

Field service management software allows you to manage all your reporting, scheduling, dispatching, invoicing, and customer account management needs, all from a single platform.

Field service management software can offer a comprehensive solution, revolutionising how companies oversee their mobile workforce, schedule tasks and optimise customer satisfaction.

Field Service Management software should be integrated seamlessly with existing systems, such as Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems.

The good news, however, is that many HVAC companies have leveraged the potency of the field service management software. As a result, they've been able to simplify the complexities of their businesses ...

Field service management software provider, Simpro Group, has acquired Leeds-based software company BigChange. It is the latest in a string of acquisitions by Simpro Group. The strategic deal is ...