The help desk software market is growing rapidly as businesses of all sizes adopt new technologies to improve customer satisfaction and streamline operations. In this guide, we will help you ...

Rohan Joshi is the CEO and co-founder of Wolken Software, a leading IT service management and customer service desk software provider. Customer experience has long been considered to be a greater ...

BOSTON, May 21, 2025 /PRNewswire/ -- Vivantio, a leading provider of B2B service management solutions serving a wide range of service teams from IT to Customer Services, and Facilities Management ...

Field service management software allows you to manage all your reporting, scheduling, dispatching, invoicing, and customer account management needs, all from a single platform.

NICE (NICE) announced a partnership with ServiceNow (NOW) to deliver end-to-end, fully automated customer service fulfillment. The partnership leverages NICE’s industry-leading AI-powered ...

Field Service Management software should be integrated seamlessly with existing systems, such as Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems.

Field service management software provider, Simpro Group, has acquired Leeds-based software company BigChange. It is the latest in a string of acquisitions by Simpro Group. The strategic deal is ...