MongoDB is finally benefiting from the AI software adoption cycle, with its Atlas cloud product seeing strong demand. Read ...

The company has found that, for most customers, agents powered by GPT-5 can solve more than 50% of tickets — and in some ...

The launch of OpenAI’s ChatGPT created a major buzz around artificial intelligence (AI) stocks. ChatGPT is an AI chatbot software application that uses machine-learning techniques to emulate ...

A data breach stemming from a third-party customer service database has affected European airlines Air France and KLM Royal Dutch Airlines. The sister airlines are part of the Air France-KLM Group and ...

A decade and a half of enterprise cloud adoption has spread vast amounts of data and processing around the globe, and the onslaught of generative AI – and now agentic AI – is only accelerating it.

It's possible that Social Security numbers may have been compromised. It's unclear how many people may have been affected. Bree Fowler writes about cybersecurity and digital privacy. Before joining ...

Although Rivian's software efforts have been largely appreciated, recent bugs have made some people lose faith. Rivian's software boss, Wassym Bensaid, replied to a customer's complaint post on social ...

Fintech company Klarna, known for its “buy now, pay later” services, is going back on its decision to replace human workers with Artificial Intelligence (AI). The company has previously claimed that ...

Bridget Carey is an award-winning reporter who helps you level-up your life -- while having a good time geeking out. Her exclusive CNET videos get you behind the scenes as she covers new trends, ...

TROY, Mich.: 13 March 2025 — Customer satisfaction with the dealer service experience remains strong for a second consecutive year, yet long wait times for appointments, communication shortfalls and ...

Find out the operating hours of Walmart's customer service and never wonder again, 'What time does Walmart customer service close?' Walmart is renowned as the largest retailer in the world, offering a ...

Corrections & Clarifications: An earlier version of this story misclassified Chewy.com The company is an online shop. Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand ...