Frogfoot Networks, a division of Vox Telecommunications, is offering an internship in Customer Service based in Cape Town.

Forecasts that AI could erase tens of millions of jobs by the end of the decade appear to be making the notion of a ...

Junts per Catalunya has reached an agreement with the government of Pedro Sánchez to accept that Catalan be given de facto ...

With the rapid development of artificial intelligence technology, the domestic intelligent customer service system market continues to expand. According to authoritative data, by 2025, the scale of ...

On September 11, 2025, the finals of the 10th Chijia Blue Collar Hero 'Castrol Cup' Service Skills Competition successfully ...

Why customer POS experience is important. Steps to increase customer satisfaction with a modern POS experience.

Customer Data Platforms (CDPs) are emerging as the critical tool for transforming raw data into personalized journeys, ...

Hudsonville's student baristas are serving hundreds of drinks daily while learning inventory management, customer service, ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

Leading organizations are shifting toward holistic, adaptive AI that automates the entire customer journey. This integrated ...

Artificial intelligence (AI) and robotics are no longer abstract concepts in South Africa’s business community. They are here ...

Before exercising your right to refuse service, you and your employees should always try to de-escalate a rude customer ...