For many executives, customer experience (CX) is often equated with customer service, the operational support involved with ...

Establishing AI Rooted in Practical Applications and Users SINGAPORE, Sept. 17, 2025 /PRNewswire/ -- Sobot, an innovative AI ...

In today’s environment, freezing innovation for four months isn’t just inconvenient, it’s a liability. Companies must be able ...

Jean Smith-Gonnell and Cole White of Troutman Pepper Locke LLP discuss technological advancement in the cannabis industry ...

The global travel retail sector is facing a critical inflection point, with a $9 billion value gap emerging in 2023 despite a strong rebound in passenger traffic, a report shows. A new industry report ...

In today’s competitive convenience and fuel retail landscape, personalization is no longer a nice-to-have—it’s a necessity.

At scale, they had no choice but to streamline processes around buying, shipping, communication, and customer support. They ...

Welcome back to Reputation Management! Here we reveal the underbelly of ordinary automotive retailers—places like car dealers and service shops—with fictional service tales inspired by real customer ...

NewStore, the world's most scalable unified commerce platform, today announced that VEJA, the sustainable French footwear brand, is now live on the NewStore Omnichannel POS. Initially launched in ...

Robinhood's valuation is driven by hype over fundamentals, with extreme volatility, cyclicality, and revenue concerns. Check ...