One of the industries most in need of customer database software is e-commerce - and the solution that businesses should ...

Database DevOps company Redgate has put new machine learning (ML) and artificial intelligence (AI) capabilities in its test ...

While I agree with each of the insights offered into the technical aspects and immediate business impact of the incident, the role of customer experience teams in managing such crises has, so far, ...

General Motors is recalling certain GMC Savana and Chevrolet Express vehicles due to transmission safety issue ...

As one of the major market leaders, Information2 Software offers over 30 products, covering specializations such as database ...

Kaspersky has been continuously providing assurances of the integrity of its solutions through regular third-party ...

The NHTSA recently announced recalls for 304,068 vehicles. This includes BMW, Mazda, Volkswagen, Porsche vehicles and Honda ...

BillBook Leverages CleverTap to Elevate Customer Engagement and Drive Revenue Growth SAN FRANCISCO, CA & MUMBA ...

One key factor that we can’t ignore is the continuing boom in artificial intelligence. Advances in AI technology have boosted ...

Oracle Database is available by several service providers on-prem, on-cloud, or as hybrid cloud installation. It may be run on third party servers as well as on Oracle hardware (Exadata on-prem, on ...

AI agents are at the forefront of a customer service revolution, reshaping interaction dynamics with enhanced personalization ...

Understanding the customer journey is essential for businesses looking to boost engagement and build loyalty. However, achieving a cohesive view is increasingly challenging, with customer interactions ...