Customer loyalty isn't dead because customers have become terrible people. It died because the world became a better place ...

One Amazon customer was shocked when they received a massive box containing a small item, highlighting the issue of excessive ...

Google released a statement after claims of a major hack began circulating urging users to change their passwords. "We want ...

Just when you thought you knew how to avoid online scams, fraudsters have gotten trickier—and more convincing. Many of them have started to send emails impersonating popular retailers. The most common ...

Amazon's recent earnings report reveals its fundamentally different approach to artificial intelligence compared to Shopify's platform strategy. Amazon predominantly builds AI to optimize the ...

JetBlue Is Amazon's First Airline Customer For Project Kuiper Wi-Fi is published in Aviation Daily, an Aviation Week ...

The latest American Customer Satisfaction Index (ACSI) poll also finds that Samsung leads TV, appliance, and vacuum ...

Invitees outside the household who are losing their free shipping are encouraged to get their own Prime membership. Amazon is ...

Amazon.com is testing General Motors' Chevrolet BrightDrop electric van, marking a significant potential client for the ...

The breach, now known to have begun in March, raises questions about why it took six months for Salesloft to detect the ...

Amazon is ending a program that allowed Prime members to share their free shipping benefit with others, according to an email to shoppers and a customer service page on Amazon’s site . The Prime ...

Starting October 1, Prime members will no longer be able to share shipping perks with those outside their households.