The Southern restaurant chain said the new menu "celebrates more than 55 years of country hospitality and positions the ...

Customer feedback is essential to businesses, whether or not you think your voice is heard. Feedback is what made Cracker ...

But the controversy continued. On Tuesday morning, Trump said via Truth Social that Cracker Barrel “should go back to the old logo, admit a mistake based on customer response (the ultimate Poll), and ...

Cracker Barrel misread its own customer base — and our culturally sensitive times — in revamping its image, experts say.

Cracker Barrel stock plunged as much as 15% after the restaurant chain released a new logo that removes its long-time image ...