The Russian Foreign Ministry denied targeting Poland and insisted its drone didn’t have the range to penetrate Poland’s ...

This transcript is brought to you by Benzinga APIs. For real-time access to our entire catalog, please visit ...

That’s in response to a recent study on UC San Diego Health employees that found that two common forms of training — annual ...

NEW YORK CITY, NY / ACCESS Newswire / August 28, 2025 / Leading securities law firm Bleichmar Fonti & Auld LLP announces an investigation into Simulations Plus, Inc. (NASDAQ:SLP) for potential ...

DETROIT – Two self-proclaimed religious leaders are facing federal charges for their alleged roles in a forced labor and money-laundering conspiracy across four states, including Michigan. David ...

Abstract: This study investigates how action descriptions and explanatory metaphors impact the perception of conflictual conversations in contact centers. Using a corpus of 30 annotated call center ...

CASTLE ROCK, Colo. — When a United Airlines call center agent took a call from a Colorado passenger in May, the agent transferred the call to an external number without validating it, sending the ...

Chicago community leaders and longtime residents say the Obama Presidential Center risks washing away the neighborhood’s fabric, warning that proposed luxury developments tied to the project could ...

We’re excited to announce two enhancements to Dynamics 365 Contact Center, powered by Azure Communication Services (ACS): SMS mobile numbers and SMS short codes. These capabilities significantly ...