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Discover how AI-powered voice analytics improves contact center performance through real-time insights, training, and ...

Empathy is the performance engine of modern contact centers. When taught through targeted training, reinforced by coaching, ...

One-click deploy Azure Solution Accelerator for Call Center Automation with OpenAI Realtime Models and Azure Communication Services. This Solution Accelerator provides a reference implementation for ...

Why are today’s kids so anxious? 🧠 Jonathan Haidt’s The Anxious Generation dives into modern childhood, technology, and the ...

China has never publicly confirmed it number of nukes, and there is no consensus as to the current size of its arsenal.

Dialpad, Inc., the leading AI-powered communications and agentic platform, today announced it has received an Honorable Mention in the 2025 Gartner ® Magic Quadrant™ for Contact Center as a Service ...

We offer programs in dementia respite, caregiver support, geriatric case management and mental health counseling ...