With 18 months having elapsed since Cisco closed its acquisition of Splunk, joint platform capabilities and developments are ...

Microsoft finally restores seconds to the expanded clock in Windows 11's notification center in the Canary build. File Explorer gains AI actions: Bing Visual Search, blur, remove background, and erase ...

Aware of Americans’ collective impatience with IVR, Democratic Sen. Ruben Gallego of Arizona and Republican Jim Justice of West Virginia have introduced the “Keep Call Centers in America Act,” which ...