Air Force veteran Dylan Matolka discusses his transition from twenty years of military service to starting a business sheltering and training dogs during 'Fox & Friends Weekend.' ...

Currently, no research has systematically proposed methods to improve the quality of such feedback. In a recent study, Dr.

AI is transforming call centres by reducing monotonous tasks, improving customer service, and easing agent workloads. While ...

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated ...

Flying cars have moved from science fiction to reality, smart homes can awaken your room with a single command, robots brew ...

Medtronic is a medical technology company that specializes in the development, manufacture, and marketing of lifesaving ...

TORONTO — Mohammed Halabi has spent countless hours negotiating with customer service agents over the past 20 years. Halabi ...

September 3 marks the official release of VenusLiv Air, the latest live streaming camera from professional audio-visual ...

The Yukon's gamblers picked up the bill for a 54-40 concert but how does the territory's system stack up in the age of online ...