Aussies are being warned to watch out for this phone call after one woman nearly lost $4,500 to the convincing scam.

Zoom Communications has announced a concierge use case for its Virtual Agent product, which has now been integrated with the Phone platform driven by agentic artificial intelligence (AI), looking to ...

We live on a celestial body that’s soaked with rarities and surprises. In this day and age, though, one example may ...

From spotting red flags to wiping malware, these six moves show you how to fight back when hackers strike your phone ...

It’s the dinner hour, and I am on my computer, calling people I don’t know. It’s the second night this week I’ve done this. I ...

Aware of Americans’ collective impatience with IVR, Democratic Sen. Ruben Gallego of Arizona and Republican Jim Justice of ...

Artificial intelligence is transforming call centers by streamlining tasks and improving customer service. Still, there is a ...

Sareena was a senior editor for CNET covering the mobile beat, including device reviews. She is a seasoned multimedia journalist with more than a decade's worth of experience producing stories for ...

A 911 call from the scene of the Charlie Kirk shooting showed the panic that filled the Utah Valley University campus.

A trusted IT worker at a private college found the perfect means for stalking and intimidation when he used the school’s ...

Imagine this: your chest tightens, breathing becomes difficult, and you know something isn’t right. You reach for your phone, dial 9-1-1, and within moments, help is on the way. But what happens ...

ISLAMABAD: The Federal Board of Revenue (FBR) has issued an important announcement that taxpayers will soon receive phone calls from FBR for filing of income tax returns. According to FBR’s ...