Artificial intelligence is transforming call centers by streamlining tasks and improving customer service NEW YORK -- Armen ...

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated ...

Proposed response says the county won’t implement the grand jury’s recommendation to form a Sheriff’s Office oversight ...

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...

Tax breaks prompted significant data center growth in Georgia. Residents are growing concerned as more pop up.

Super Micro Computer, Inc. (NASDAQ:SMCI) ranks among the best computer hardware stocks to invest in. On August 11, Super Micro Computer, Inc. (NASDAQ:SMCI) announced a 4U direct liquid-cooled system ...

A suspected scam call operation and a suspicious network of companies was discovered with links to a new free trade zone in ...