A database run by the agency and used by law enforcement now includes about 200 AI complaints, per documents obtained by ...

When the artificial intelligence boom began a few years ago, investors flocked to startups that helped businesses transform ...

Customer service is the direct, one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it.

But this was 2009, the age of mobile technology, so Newmark pulled out his iPhone, snapped a photo of the train car and, using an app called "SeeClickFix," zapped an on-the-go complaint, complete with ...

A strong cloud infrastructure outlook has sent Oracle shares into a sharp rally, as the company's future contract revenue balloons to $455 billion.

One of the people charged worked "directly for, or on behalf of, FIS" as a customer service worker handling data on people ...

The degree of assistance and courtesy granted those who patronize a business Excellent customer service is more than what you say or do foryour customers. It also means giving customers a chance ...

Oracle has more than $455 billion in remaining performance obligations (RPO) at the end of its first quarter of fiscal year ...

President Donald Trump is planning to attend the men's singles final at the U.S. Open on Sunday as a client guest and will ...

Threat researchers report that "a widespread data theft campaign" traces to attackers stealing OAuth access tokens for ...

New Look UK fashion retailer achieves over £1 million in marketing savings and 50% improved ROI through customer data ...

The thinking that physically and logically isolated environments offer stronger privacy and data protection than multitenant ...