A database should contain information about client history such as order history, customer service complains, client feedback and stated client preferences.

A server security lapse has exposed a massive database of customer information belonging to Rubrik, an IT security and cloud data management giant. The company pulled the server offline Tuesday within ...

Oracle's new Exascale service enhances flexibility and cost efficiency in cloud computing. The service targets both small businesses and large enterprises, potentially stretching Oracle's market reach ...

Recently, I had the chance to combine my technical writing skills with my experience as a help desk analyst. In checking the Legal Notices section of my local newspaper, I noticed the following ...

What happens here matters everywhere. by Nat Levy on January 22, 2020 at 8:07 am January 22, 2020 at 8:07 am Microsoft exposed approximately 250 million customer service records due to what the ...

A Buzzfeed investigation is questioning the alarming number of sexual assault complaints in the Uber customer service database. Over the weekend, Buzzfeed published screenshots of the Uber customer ...

CHICAGO--(BUSINESS WIRE)--R.R. Donnelley & Sons Company (RRD) (NYSE: RRD), a leading global provider of marketing and business communications, has been named a “Strong Performer” in “The Forrester ...

Microsoft Corp. today disclosed a data breach that exposed 250 million customer records via a misconfigured Elasticsearch database. As is somewhat typical with these exposures, the database was ...