I see it play out all the time in my line of work, where winning new business comes down to the little things—leveraging the right contacts at the right time. For example, this might mean making a ...

CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

Two cloud-based customer relationship-management companies’ failure to implement standard cybersecurity protections made them ...

AI provides a revolutionary approach to CRM security by utilizing its data analysis, anomaly detection, and threat ...

A customer relationship management (CRM) system can really help your micro business to grow. We take a look at key features and platforms. Customer relationship management (CRM) systems help micro ...

For home care agencies, CRMs are the future of marketing. These tools allow you to streamline the journey from lead to client ...

The adoption of modern workforce management tools is transforming business operations, offering improvements in data ...

Jen Mowery of Harrisburg University looks at the steps greenhouse growers should take to adapt to customer feedback and ...

Janover Inc. (JNVR) shares soar after announcing AI voice tool for CRM operations, designed to enhance customer management in real estate.

Decimal Point Analytics (DPA), a global leader in data analytics and technology, has announced the expansion of its Investor Relationship Management offerings. These solutions are designed to elevate ...

In a field where fast responses and accurate resolutions are crucial, Bhanu spearheaded a chatbot implementation that ...