Law firm leaders must ensure their associates understand that relationship building, not just tactical expertise, is key to ...

Customer relations are the foundation of any business. The more impact a client has on your business, the more you should invest in client relations and account management itself.

Customer Relations When your customers have questions or problems, it’s your job to resolve them. Creating a helpful customer service team that’s responsive and effective is key to maintaining ...

In customer relations optimization, businesses can group clients into segments depending on their characteristics, behaviors, values, and other unique qualities. This is the process of customer ...

Maybe it's just a relationship [in which] you don't see eye to eye. Maybe it’s not a profitable relationship, which often can be the case, especially if you're going from a world like the IBD.

The evidence suggests that if accounting firms report their audit employee turnover, it could give investors, regulators and ...

Accountants can optimise their workflow by outsourcing low-value work to an AI. The mindless, repetitive tasks that are ...

PURCHASE, N.Y., May 7, 2025 /PRNewswire/ -- Alpine Saxon Woods, a leading asset management firm, is pleased to announce the appointment of Patrick Coyne as its new Head of Sales. With a wealth of ...