Bringing voice-first, agentic customer support to the enterprise. • Only 25% of customers report being "very satisfied" with their last customer service engagement. • 94% have abandoned interactions ...

NEW DELHI: US telecom gear Cisco will use ElevenLabs’ voice technology for its Webex AI Agent solution, as more customers demand human-like experiences while engaging with artificial intelligence (AI) ...

Cisco found and fixed three vulnerabilities, including a high-severity one The high-severity issue was found in the Cisco Webex app It allowed criminals to run commands remotely Cisco has patched a ...

At Enterprise Connect, Cisco unveiled its vision for agentic AI collaboration, along with new AI-powered collaboration solutions designed to create futureproofed experiences for customers, employees ...

Cisco warn of new vulnerability in Webex for BroadWorks The flaw allowed threat actors to steal sensitive files remotely A fix was already deployed, and users should update immediately Cisco has ...

This launch follows a series of strategic acquisitions by Cisco, including UK-based IMImobile and Slovakia-based Slido, aimed at strengthening its customer experience and collaboration portfolio. With ...

I’ve been writing and editing blog posts and articles aimed at business owners for more than five years. In addition to PCMag, my work appears in Business.com, Business News Daily, the Fellow.app blog ...

Abstract: Communication and cooperation have become much more difficult to sustain in the transition to hybrid work settings. One virtual collaboration technology that may help staff both in and out ...

Our content is funded in part by commercial partnerships, at no extra cost to you and without impact to our editorial impartiality. Click to Learn More In our Zoom v Webex comparison, we found that ...

Cisco squashed some bugs this week that allowed anyone to view WebEx meeting information and join them, potentially opening up security and privacy concerns for highly sensitive meets. The issues ...

Cisco on Tuesday released a security advisory after the media reported that the German government’s Webex meetings were exposed, potentially allowing adversaries to obtain highly sensitive information ...

Cisco Systems Inc. today outlined some of the innovative ways it’s planning to use generative artificial intelligence within its Webex communications and collaboration platform. At its WebexOne event ...