Microsoft Word We’re sorry. We can’t open Document because we found a problem with Its contents. Microsoft Office cannot open this file because some parts are missing or invalid.

To resolve the 'Word cannot open the existing file (Normal.dotm)' error, reset the Normal.dotm file, use Open and Repair, and disable add-ins.

Locate the .doc file you want to open on the computer's hard drive, highlight it and click the "Open" button to open the document in the WordPad program.