Traditional call center systems not only require significant upfront investment but also ongoing maintenance and upgrades, making them daunting for many small and medium-sized enterprises. With the ...

To address these pain points, cloud call center platforms offer intelligent and visual IVR setup solutions. Taking Micang Cloud as an example, the process of setting up IVR voice navigation is simple ...

Dozens of DeGraff Wellness Center patients, employees, union members and elected officials gathered across the street from ...

Sixty-two National Cancer Institute-designated cancer centers are urging health systems, physicians and hospital leaders to promote human papillomavirus vaccination as a form of cancer prevention. The ...

Recently, Call Loom announced its mission to introduce new ways for organizations to capture, understand, and act on customer ...

Is this fraud? Please help me.” “Do not click on the internet address included in the text message!” On the 17th, at the Voice Phishing Integrated Reporting and Response Center set up inside the ...

A data breach at the New York Blood Center has exposed the sensitive personal and financial information of nearly 200,000 ...

A new tropical depression formed Wednesday that is forecast to become Tropical Storm Gabrielle and strengthen further into a ...

WRAL's Brian Murphy spent an afternoon at the ACC's Game Day Operations Center in Charlotte for a firsthand view of how the league handles instant replays.

Biggs, a former chair of the far-right House Freedom Caucus, supported Trump’s false claims about the 2020 presidential ...

The recovery of massive stacks of cash from the private residences of two former prime ministers has shaken Nepal’s political ...

It is indeed a great honor to have the Marjory Stoneman Douglas Nature Center bear my name,” wrote Marjory Stoneman Douglas ...