Empathy is the performance engine of modern contact centers. When taught through targeted training, reinforced by coaching, ...

Discover how AI-powered voice analytics improves contact center performance through real-time insights, training, and ...

Thomas Frank hailed Djed Spence as a “fantastic example” after the Tottenham defender earned a first senior England call-up. Spence shone last season after coming into the Spurs side under Ange ...

Official implementation of Generative Flows on Synthetic Pathway for Drug Design by Seonghwan Seo, Minsu Kim, Tony Shen, Martin Ester, Jinkyu Park, Sungsoo Ahn, and Woo Youn Kim. [paper] RxnFlow are a ...

TAMPA, Fla. (WFLA) – Two “self-professed religious leaders” were indicted Wednesday on federal charges alleging the organization forced its members into labor, isolated them and threatened to withhold ...

Federal authorities arrested two people who they say ran forced labor camps for more than a decade in properties across the country. A federal grand jury returned a 10-count indictment against 53-year ...