Discover how AI-powered voice analytics improves contact center performance through real-time insights, training, and ...

Tecsys Inc. ( TSX: TCS:CA) Q1 2026 Earnings Call September 5, 2025 8:30 AM EDT ...

Thirteen individuals have been charged in connection with scamming over 400 elderly victims in the U.S. from a call center operation in the Dominican Republic.

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Q2 2026 Earnings Conference Call August 27, 2025 5:00 PM ETCompany ParticipantsChristian Kleinerman - Executive Vice President ...

On July 29, 2025, Sens. Ruben Gallego (D-AZ) and Jim Justice (R-WV) introduced the Keep Call Centers in America Act of 2025. The act targets the offshoring of call center operations, imposes new ...

Horticulture businesses are using AI chatbots to help answer customers' plant and gardening questions. Do they work?

By consolidating enterprise data into a single environment, Hyatt empowers its teams with fast, secure access to information, ...

Michigan is introducing a new call center service that will help older adults and people with disabilities find and access appropriate long-term health care.

Chicago community leaders and longtime residents say the Obama Presidential Center risks washing away the neighborhood’s fabric, warning that proposed luxury developments tied to the project ...

Developers should run this script any time the latest version of a given container is updated and they’ll know if any new environment variables have been added or removed. A full list of the GitHub ...

That's a major win for Battlefield 6. Persistence was the last big question mark hanging over Battlefield 6's server browser ...