Strokes are a serious medical emergency that can lead to brain damage. Here’s how they can affect your brain, and how to know ...

Q1 2026 Earnings Call Transcript September 10, 2025 Operator: Good day, everyone, and welcome to the Methode Electronics ...

Broadcom is gaining AI momentum with strong chip and software sales, but rich valuation leaves little room for error. Read ...

Empathy is the performance engine of modern contact centers. When taught through targeted training, reinforced by coaching, ...

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CASTLE ROCK, Colo. — When a United Airlines call center agent took a call from a Colorado passenger in May, the agent transferred the call to an external number without validating it, sending the ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

ATLANTA — More than two weeks after the Georgia Supplemental Nutrition Assistance Program’s call center went down after a cyberattack, the call center has opened and closed again. In the latest update ...

SNAP call center has been offline since a July 28 cyberattack involving automated bots DHS says it’s unclear if any personal data or benefits were stolen Cardholders are urged to lock cards between ...

Federal and state authorities are investigating a cyberattack that shut down Georgia's SNAP call center for over a week. According to officials, they've received reports of similar incidents in ...

As digital self-service tools expand across government programs, a new report produced by Scoop News Group for TransUnion highlights a critical yet often overlooked fact: For millions of Americans, ...