Genesys kicked off Xperience 2025, a premier customer experience (CX) event of the year, by showcasing agentic AI innovations ...

We see this program in line with an Amazon Prime or Costco membership or Walmart+, with similar benefits and similar returns,” CEO Sumit Singh said.

Payouts are often the final handshake in a customer’s journey. Mapping each step—submission, approval, processing, ...

Inefficiencies from out-of-stocks, planogram disarray, and slow checkout processes cost North American retailers an estimated $128 billion a year. According to a report by Coresight Research and Simbe ...

PSAG Technologies, a global professional services, consulting, and technology solutions provider, announced the appointment ...

Step into the perspective of someone confronting their fear of heights. This short highlights the tension, the view, and the ...

At Xperience 2025 in Nashville, Genesys plays its orchestration anthem: more automation, more copilots, more growth.

Genesys ®, a global cloud leader in AI-Powered Experience Orchestration, today unveiled the Genesys Orchestrators™ program — ...

HireClix, a leading recruitment marketing services company, today announces the release of its 2025 Candidate Experience (CX) Survey, offering a revealing look at how job seekers are navigating the ...

Hyundai’s just-released Ioniq 9, a large, three-row electric SUV, has come through independent Australasian New Car ...

The 12th DCX Confex & Awards 2025 - The 12th Digital Customer Experience Confex & Awards 2025 - Mumbai Chapter is set to take ...