In today's fast-paced business world, growth is often the ultimate goal. But as businesses expand, a common fear emerges: will scaling mean losing the personal connection with customers that made us ...

Marketers are drowning in disconnected tools. Monday.com wants to connect CRM data to campaigns in real time — no sales syncs ...

Salesforce (CRM) is leading enterprise AI monetization, with Agentforce driving 120% y/y AI revenue growth and significant ...

SCRM software is a specialized platform that integrates socialization, intelligence, and customer management. It combines the ...

Salesforce’s Missionforce claims Army win, stoking fears Palantir’s premium pricing power may erode. Palantir’s Foundry ...

Today, monday.com introduced monday campaigns, a new AI-powered product within monday CRM that helps marketers quickly create ...

Blaming the system is convenient. “It’s not intuitive.” “It doesn’t fit our workflow.” “It’s outdated.” Sound familiar? These ...

Retailers are at a turning point, exploring generative AI to enhance customer experiences and streamline operations — but ...

Apollo.io reports on outbound prospecting strategies, emphasizing targeted outreach, lead qualification, and data-driven ...

Monday says its agents can perform actions across multiple channels, including email and phone calls, potentially saving ...

For many executives, customer experience (CX) is often equated with customer service, the operational support involved with ...