This approach allowed different configuration management processes to share data, greatly improving the CMDB’s usefulness as a means to integrate applications and IT processes they support.

The Configuration Management Database (CMDB) has long served as the backbone of IT infrastructure understanding. It acts as a centralized repository of information, detailing the intricate ...

With the guidance of V-Soft Consulting, this company took on the task of modernizing their configuration management database (CMDB) to align with the industry’s best practices.