NEXT reports that businesses can refuse service to rude customers but must navigate complex discrimination laws to avoid legal issues.

Shopify reports that customer feedback drives business success by guiding product development, evolving marketing strategies, ...

Airlines unveil luxury suites while retailers like Walmart add premium brands to attract higher-earning customers who ...

Small businesses face a constant challenge: how to stand out and build lasting relationships with customers in a crowded digital landscape. The good news is, today’s digital tools offer more ...

The future of loyalty is a frictionless flywheel that gains momentum with every joint success. Stop incentivizing purchases and start enabling program members' success.

Pricing is notoriously hard to change. It impacts revenue immediately, involves risk, and requires alignment between product, ...

Finding your first customers as a new business owner can be a challenging yet crucial step for success. We asked industry ...

French luxury conglomerate Kering, parent of Gucci, Saint Laurent and Balenciaga, confirmed a data breach that puts millions ...

We hosted our second business summit in India where we showcased tools and features that will empower businesses of all sizes ...

Silverback AI Chatbot continues to highlight its ongoing developments in artificial intelligence solutions with a particular focus on the role of workflows in managing automation and communication.

Small businesses across Utah have felt the squeeze as a combination of the Federal Reserve's recent interest rate cuts, economic slowdowns, and rising tariffs a ...

The right to refuse service to rude customers: Is it legal for a business? We’ve all seen the signs in businesses, retail shops and elsewhere that read, “We reserve the right to refuse service to ...