Rafa Flores, Chief Product Officer @Treasure Data, is redefining market-agnostic saas with breakthrough solutions at the edge of Data & AI. Many organizations weigh the option of building a customer ...

Chang She, previously the VP of engineering at Tubi and a Cloudera veteran, has years of experience building data tooling and infrastructure. But when She began working in the AI space, he quickly ran ...

Manhattan-based FinTech Current’s use of graph database technology is key to its approach to building new financial services for customers: creating a set of ‘hybrid finance’ products based on ...

A customer loyalty program shouldn’t focus on your brand preferences — it should be all about the customer. Omnichannel loyalty programs can be one of the most successful tactics for boosting revenue ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Businesses that maintain a customer-centric culture put the customer at the heart of all ...

Gun lobbyists spent decades building a database of gun owners in the United States. During the 2016 election, it turned the information over to the now-disgraced political consulting group Cambridge ...

8 Steps for Building a Culture of Data-Driven Empathy By Brian Solis Being a customer-centric organization means more than just acting on the right data. It means acting with data-driven empathy. Data ...