NEXT reports that businesses can refuse service to rude customers but must navigate complex discrimination laws to avoid legal issues.

Explore the legalities of refusing service to difficult customers. This guide helps business owners understand their rights.

A Nashville hot chicken eatery, known for flavors so spicy that a waiver is required, is opening its first location in ...

Experience has shown that unhappy customers may react in unexpected ways. They may get mad but more importantly they get even ...

Public Editor Stephen Buckley reports on the DMN customer service team, who handles complaints about everything from wet newspapers to reporter bias.

A woman is accused of smashing a DoorDash driver's car after a failed food delivery. The driver told FOX6 News she had already picked up the food when her cellphone service was disconnected, leaving ...

An "annoyed" Domino's customer in County Down, Ireland is going viral after using a tape measure to prove that the pie purveyor didn't give him the seven-inch pizza that he paid for. Apparently, not ...

TORONTO — Mohammed Halabi has spent countless hours negotiating with customer service agents over the past 20 years. Halabi ...

Apparently, not even the world’s largest pizza company is immune to “shrinkflation.” An “annoyed” Domino’s customer in Ireland is going viral after using a tape measure to prove that the pie purveyor ...

The right to refuse service to rude customers: Is it legal for a business? We’ve all seen the signs in businesses, retail shops and elsewhere that read, “We reserve the right to refuse service to ...