Airbnb is making big changes to its cancellation policy to cover unforeseen events better. The online property rental company says it will provide cancellation and refund support for guests when ...

Nearly 40% of US Airbnb cancellations last Q4 fell into the 7–30 day window, where refund outcomes will change when Airbnb’s ...

Airbnb's popular COVID refund policy is ending as of May 31, the company announced. After that date, guests will have to cover short-term rental costs even if the cancellation was due to coronavirus.

On Tuesday, Airbnb told KVUE it would be refunding a man who filed a lawsuit over the do-it-yourself hospitality company's cancellation policy. The Austin man sued Airbnb, claiming the company ...

Citing a recent survey of US travelers conducted by Airbnb and Focaldata, AirBnB reveals a growing appetite for greater booking flexibility when booking in groups: 42% said they have delayed and ...

A woman who was unable to make it to her Airbnb reservation due to the ongoing Los Angeles wildfire was refused a refund, with the company claiming that the inferno was not covered by its 'major ...