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Discover how digital transformation is reshaping banking with tech-driven innovations. Explore impacts on customer experience ...

The Income Tax Act was enacted in the year 1961 and is the statute under which everything related to taxation is listed. This includes levy, collection, administration and recovery of income tax.

Learn how DLA, GSA’s Federal Acquisition Service and the State Department are modernizing their contract and acquisition ...

They also involve reworked processes to ensure a similar level of customer service at a lower cost or can enhance service without increasing cost! For example, a simple LLM-enabled chatbot can answer ...

These things, coupled with strong revenue growth, good profitability, a sound balance sheet and a market cap of $3.5 trillion ...

Many employees know all too well the feeling of frustration that comes with a chatty customer or coworker who just won't ...

EU's Digital Operational Resilience Act (DORA) reshapes financial tech, setting strict operational standards for EU firms and ...

Data and AI expert at Noesis, Luís Filipe Gonçalves explains how process mining integrated with AI insights gives companies ...

Understanding the layers of a CDP can help you make more informed decisions and provide a better solution for your marketing teams and the end customer experience.

Built on the #1 trusted CRM platform, organizations can deliver end-to-end revenue management across the entire customer lifecycle and centralize all customer data together for a complete customer ...

The president-elect's vision will lead to sweeping changes at federal agencies and the employees who work in them.