Agentic commerce addresses the struggles of data overload and reactive decision-making by deploying autonomous AI agents.

In 2024, the call to action was to unify AI across the enterprise. In 2025, the imperative is to enable that intelligence to ...

Retailers are at a turning point, exploring generative AI to enhance customer experiences and streamline operations — but ...

Social media has evolved into a powerful ecommerce engine that businesses can no longer afford to ignore. With users spending ...

CHT Group, a global leader in specialty chemicals for industrial applications, has selected SugarCRM to simplify and unify its global sales and customer account operations.

B2B marketers, sales teams, and IT decision-makers are making video a central part of their sales and marketing strategies. However, not all video hosting platforms meet the complex needs of ...

Leading organizations are shifting toward holistic, adaptive AI that automates the entire customer journey. This integrated ...

Best practices for sending bulk emails include selecting a reputable domain; warming up your domain; cleaning up your email ...

Looking ahead, management has guided for the third quarter to see up to $313 million in revenue, representing 25% YoY growth.

Recently, Call Loom announced its mission to introduce new ways for organizations to capture, understand, and act on customer ...

In August 2024, DevRev raised $100.8 million in its Series A led by Khosla Ventures, Mayfield Fund, and Pandey’s own Param Hansa Values — propelling it into unicorn status at a $1.15 billion valuation ...