It sounds like an episode of "The Andy Griffith Show," but when an inmate took a flip-flip to a sprinkler in the OK County ...

Minor technical violations can lead to million-dollar payouts, transforming PAGA into a cash cow for wealthy trial lawyers ...

For decades, hearing loss meant one thing: expensive, complicated hearing aids that required specialist appointments, ...

International CX Excellence Award Winners, Spotlighting AI-Driven Customer Service Automation. contact centre awards ...

Recent international think‑tank briefings now echo the same details first exclusively reported here in this journal in ...

Adjusting to residential care is hard, but some women in welfare homes say that these facilities have become a home away from ...