Question: About a month ago I was seeing on social media that AT&T is settling the data breaches and we could get up to ...

Verizon Wireless dazzled in the third quarter, but not enough to distract from worries about the wired side of Verizon ...

Retail Sales Consultant Amber Gagne says she takes the knowledge of cellphones she has and curates it based on customer needs ...

Lead photo: An aerial view of Southwire’s nearly 1.2-million-square-foot Dallas Ft. Worth Customer Service Center. (Southwire Photo) Electrical wire and cable manufacturer Southwire opened its Dallas ...

AT&T is still a fierce competitor in the wireless space, despite SpaceX’s latest deal to snap up more spectrum licenses.

AT&T Inc. ( NYSE: T) Presents at Citi’s 2025 Global Technology, Media and Telecommunications Conference September 4, 2025 2:50 PM EDT Welcome back to Citi's 2025 Global TMT Conference. For those of ...

NEW YORK (WABC) -- This week's MTA Hero is Ekow Amuaku, an administrative assistant for the 511 contact center for New York City Transit. Amuaku played a key role in launching the transit system's ...

Calls to customer service rarely begin happily and are typically a frustrating struggle against an automated system to get a human representative on the line. One Denver man found out the hard way ...

An AT&T service-desk manager said their division's office consolidation plan accelerated after a companywide survey found ...

NEW YORK, NEW YORK - AUGUST 11: A view of people walking by the Google logo on the building exterior of 111 Eighth Avenue on August 11, 2025 in New York City. (Photo by Craig T Fruchtman/Getty Images) ...

Arthur L. just had a simple question about his upcoming cruise, so he googled Carnival customer service. “I dialed the number that was on display and a man answered,” he explained. “I thought it was ...

“The customer is always right” — except when you are stuck in a 30-minute drive-thru line, dealing with a missing order, or getting attitude from an underpaid employee who’s just counting down the ...