NEW YORK, NEW YORK - AUGUST 11: A view of people walking by the Google logo on the building exterior of 111 Eighth Avenue on August 11, 2025 in New York City. (Photo by Craig T Fruchtman/Getty Images) ...

Get the latest federal technology news delivered to your inbox. Social Security Commissioner Frank Bisignano this week penned an unusually partisan letter to a Democratic senator aimed at refuting ...

Social Security Commissioner Frank Bisignano this week penned an unusually partisan letter to a Democratic senator aimed at refuting concerns over the agency’s customer service crisis, but current and ...

If you are a current or former AT&T customer, you may be eligible for a settlement that could land you up to $5,000. The settlement revolves around a pair of data breaches that took place in 2019 and ...

The Social Security Administration has agreed to an independent audit of its customer-service metrics, after months of criticism about long waits for calls to be returned, AI phone glitches, website ...

Not everyone has access to cell service. In some rural areas, a landline is the only option, and many elderly people still depend on them. So what happens if that landline phone no longer works? For ...

In recent days, the Social Security Administration and its newly confirmed commissioner Frank Bisignano have celebrated “key milestones” in its quest to improve customer service, citing its ...

If you're calling Walmart's 1-800-925-6278 (1-800-WALMART) number, you're on the right track. This is the number on their corporate page that should get you to speak with someone who can help, but if ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...

ChatGPT's image generator tool now takes requests at 1-800-CHATGPT. The feature, announced by OpenAI on Monday in a post on X, allows anyone with a WhatsApp account to text that phone number and make ...

AT&T uses AI to categorize 40 million customer service calls annually. ChatGPT initially helped but was costly, so AT&T developed a cheaper, faster open-source AI system. This article is part of "How ...

AT&T has put up a new support page stating that the company will switch off its email-to-text and text-to-email gateway. Currently, people can send an email to an address such as ...