Appian is launching Connected Claims 2.0, an AI-powered solution designed to provide a unified claims workflow.

Orchestrated automation provider to accelerate secure, scalable integration capabilities thanks to SnapLogic's generative integration platform ...

HubSpot, the provider of the customer platform built on an AI-powered Smart CRM to help millions of scaling organizations grow better, is announcing that it is the first CRM to launch a deep research ...

Observe.AI, the leading AI platform for contact centers, is announcing an update to GenAI Insights, the company's voice of customer (VoC) offering that transforms raw interactions into actionable ...

Revolutionary agentic service speeds development by transforming complex PDF documents into richly structured XML ...

The Thomson Reuters agentic platform has been in development for over a year, accelerated by its acquisition of Materia, the AI copilot startup specializing in agentic systems for tax and accounting, ...

Join us for the 28th annual KMWorld conference and learn about knowledge sharing in action for exceptional innovation and bottom line success in any type of organization. The human side of knowing has ...

Enterprises can deploy BizAI to increase efficiency, reduce costs, improve accuracy of tasks, and enable faster, more informed decision-making for improved business outcomes ...

The classic one-line definition of Knowledge Management was offered up by Tom Davenport early on (Davenport, 1994): “Knowledge Management is the process of capturing, distributing, and effectively ...

This year’s list of 100 companies that matter in KM reflects both the evolving landscape in which KM operates and the enduring value of knowledge sharing. The KMWorld team thoroughly enjoys putting ...

A new study, sponsored by eGain and produced by Unisphere Research, revealed a concerning trust gap between executives and practitioners when implementing generative AI, even as organizations rapidly ...

Veritext Legal Solutions, a leader in technology-enabled court reporting services and litigation support solutions, is introducing Smart Summaries on Demand, the newest addition to the Smart Summary ...