Significant damages payouts have been awarded in sexual harassment matters, and it is important for employers to be vigilant in taking all reasonable steps to prevent sexual harassment in the ...

Our wide range of services, from HR advice online to HR outsourcing and cutting-edge HR software, is designed to empower your organization to thrive in today’s dynamic business landscape. Navigating ...

Google’s reinvention of its HR function through people analytics has had a dramatic impact on its business success, writes Dr John Sullivan Google is one of the most valuable firms in the world by ...

Inside HR interviews Nathan Luker, the CEO & Co-Founder of Your Call. In this exclusive Q&A, Nathan speaks on what HR leaders need to consider when grappling with how to adapt existing policies and ...

Offshoring call centres is an important strategic decision for any company, and getting it right requires careful consideration of a number of factors, writes Leon Gettler In a globalised economy, ...

Improved data collection, analysis and insights have played a key role in understanding and improving both the customer and employee experience at leading beauty retailer Sephora, according to its ...

“While it may be too early to know how coronavirus restrictions may change over the next couple of months, it’s still important to celebrate an end of year party for your team. Businesses have already ...

There has been a tangential shift in the way communication is being approached in organisations today, according to Purnima Nandy, who explains that storytelling can be used in a variety of ways to ...

In the post-COVID work climate, soft skills such as emotional intelligence are more in-demand than ever before. Workforces with high EQ are more agile and much better placed for business survival.

Greetings, dear readers! Today, we embark on a journey to unravel one of the most debated topics in the corporate world: Outsourcing. With a touch of wit and a dash of wisdom, we’ll dive into the ...

Welcome to the world of administrative professionals, where the ground is constantly shifting beneath our feet. We’ve come a long way from the days of typewriters and rolodexes. Today, the ...

In a world of unprecedented change, complexity and high velocity, traditional leadership development models have become obsolete and are out of sync with the current context, writes Sebastian Salicru ...