Aleran’s GenAI tool helps simplify B2B sales, but with some features still developing, buyers remain wary of trusting AI with ...

News and trends in e-commerce marketing, merchandising, products, services and payment systems. Analysis and commentary from e-business industry experts.

Jack M. Germain has been an ECT News Network reporter since 2003. His main areas of focus are enterprise IT, Linux and open-source technologies. He is an esteemed reviewer of Linux distros and other ...

One of the most successful direct-to-consumer shopping outlets for China-based vendors outside of China's own Alibaba e-commerce platform is Amazon. This trend has been accelerating for years.

Virtual agents and AI chatbots will be eating into search engine volumes over the next two years, causing them to decline by 25%, according to a report released Monday by technology research and ...

Many local rural retailers are strangers to e-commerce, and the home delivery routine for rural customers is often very different from the opportunities enjoyed by suburban and city consumers. If ...

Since ChatGPT took the world by storm this year, other forms of AI creeping into popularity seem to have been slightly forgotten. However, AI and automation capabilities will become even more ...

Deepfake fraud is rapidly emerging as one of the most dangerous cyberthreats, eroding consumer trust in biometric authentication. AI-generated attacks manipulate Face ID and voice authentication to ...

Retail’s power dynamic is shifting fast -- and younger consumers are in the driver’s seat. While older shoppers pull back, Gen Z and millennials are spending through economic uncertainty, fueling ...

AI-powered mobile apps are rapidly shaping the digital economy, driving consumer engagement and spending. However, as this trend accelerates, stronger trust in e-commerce platforms is essential to ...

Retailers: How many shoppers do you need to worry about this holiday season? The answer, it turns out, is five. Well, sort of. In an 18-month global study of buying behavior, Epam Continuum discerned ...

Businesses should be increasing their market spend as a key strategy to weather the current economic setbacks. Not doing so will likely lose customers to competitors who boosted theirs, according to a ...