The Magazine of the UXPA ...

Truly understanding the feelings of our users has always been the dream of user experience researchers. Are they enjoying themselves? Are they frustrated? Are they genuinely interested and engaged?

Curiosity is powerful. Psychologists tell us that curiosity enhances intelligence and increases perseverance. Being curious propels us to deeper engagement, superior performance, and more meaningful ...

A nervous thirteen-year-old girl sat in a pre-operative room. As she spoke with the anesthesiologist about the impending knee surgery, a nurse came by with a clipboard, requiring that the eighth ...

One of the latest techniques in the Human Computer Interaction (HCI) community is a data collection mechanism called cultural probes. These were introduced in 1999 by William Gaver, an academic based ...

Designing for children can seem daunting enough. Designing software for use in a classroom brings an additional challenge, as there may be children in that class with special needs. For example, ...

Recently, I was asked to review the usability of an audio configuration app and propose enhancements in the areas of navigation design, workflows, workspace management, and the overall usability of ...

We invite you to visualize the story in the above graphic (Figure 1). You answer your house door to find your friend sopping wet from a surprise rainstorm. Would you act as if the situation were ...

From time to time, organizations need to review all their forms, a task often performed by inexperienced staff with limited resources. This article is based on the author’s recent experience in ...

Imagine you are in a meeting with product managers, designers, and engineers to determine next steps for your mobile redesign project and the team is mired in endless debate. Figure 1. Team gathered ...

As part of a user interface design or user experience (UX) project, we—the researchers—walk through all the steps for generating great user experiences. We understand what people do, think, say, and ...

Keeping a diary is not just a hobby undertaken by teenage girls trying to make sense of life and love. Diary methods have been widely used in medical research where patients are asked to keep a diary ...