By Amy Knight, owner and Director of Must Have Ideas Launching our own TV shopping channel had always been an ambition of ...

After three decades of working with teams across numerous industries, one truth has remained constant: sustainable growth is ...

By Lauren Walker, MD of Aluminium Fire Systems Walk onto any construction site today, and you’ll likely see hard hats, ...

Paying someone who is not VAT registered in the UK can seem like a daunting task because you may be worried about having to cover the VAT yourself or getting in ...

Working with others is an unavoidable part of the job for most human societies, regardless of whether you’re in an office, on a farm, or a solo artist who occasionally works with clients, suppliers ...

Good customer service interview questions come as part of a larger package of job interview questions designed to bring out very specific, value-based answers. A good answer to customer service ...

Excessive absence is more than fair grounds for dismissal, but when it’s due to ill health, an employee has extended protections. Still, no set framework dictates a timeline of when you can dismiss ...

In the age of competitive marketplaces, great customer service has risen to being one of the most important aspects of any business. An exceptional customer service experience is a key factor in ...

Companies differ from businesses in that they are a separate legal entity that lives on beyond the lifespan of the previous owner, saving owners from being personally liable for debts. The transfer of ...

The number of hours that are to be worked by an employee is outlined in the employment contract, including their pay, bonuses and compensation for overtime work. However, there are situations that, ...

Working from home can work really well for those who have a busy life or trouble with child care but it can also have many disadvantages, especially for business owners who often see falls in ...

What is the role of IT in business? Information technology or the IT department is a crucial part of any company’s business as they monitor and manage almost everything in information technology and ...