It’s undeniable that GenAI is have a major impact across industries, especially since OpenAI introduced ChatGPT last November. But what does that mean in terms of dollars and cents? Research firm IHL ...

Are you still uncertain about GenAI ’s ability to enhance visual ecommerce experiences? Can it effectively meet rising customer expectations and drive tangible business results? Join our webinar on ...

Against a backdrop of supply chain disruption, the ecommerce boom and worldwide driver shortages over the last several years, many brands have faced hurdles concerning fulfillment while logging more ...

Shipping platform firm Shippo has raised another $50 million in capital, just three months after its last $45 million round, doubling its valuation in that time to over $1 billion as it claims 100,000 ...

Ask any marketer their preferred superpower — at least in a work context — and the answer would likely be mind reading. While we wait for the next millennia of human evolution (maybe Neuralink?), ...

Amazon aggregators, companies using massive capital infusions to acquire top sellers and roll them up to gain economies of scale, continue to fall on hard times as market forces have squeezed the ...

The Federal Trade Commission and 17 state attorneys general filed a long-expected antitrust lawsuit against Amazon Tuesday, with the FTC accusing the company of monopolistic behavior on a broad scale ...

No one questions the fact that ecommerce packaging waste is a major problem, clogging the planet with yet more plastic and cardboard. The twofold question then becomes, what is being done about it, ...

Customer service is crossing a new horizon. While live agents aren’t going anywhere, AI radically changed the playbook. We’re in the first inning of a game that promises to alter the way we handle ...

With generative AI adoption being so widespread across industries, one key application and business process of the technology near and dear to the hearts of retailers is finding ways to reduce the ...

One of the biggest retail trends influenced by the pandemic is the increasing popularity of the direct-to-consumer or DTC model. For many brands, a long-running DTC channel proved priceless over the ...

A U.S. Postal Service plan to insource all line hauling of mail and parcels between hubs and local delivery units, which had been handled by contractors, will be completely phased in by 2025, ...