Now, 95 percent of Oracle sales are Siebel CRM, he estimated, and most customers want the on-demand solution. “That’s probably the most comprehensive, complete CRM product in the marketplace,” Wang ...

"Oracle's Social CRM Applications essentially allow companies to solve business problems with Web 2.0 and social applications," Rai explained.

Oracle continues to snap at Salesforce’s heels in the CRM space, this time with an upgrade to its CRM on Demand product. Release 20 adds industry-specific functionality for the financial ...

The technology from InQuira will help improve Oracle's capabilities in existing CRM products including its Fusion and Siebel CRM applications.

updateSINGAPORE--Oracle launched on Monday two new products that it said will allow users to integrate social networks into their customer relationship management (CRM) system.

The sales and marketing gap is one of the most persistent problems in enterprise software. At this week's Oracle Live, Oracle Fusion Marketing was launched. But can AI solve that marketing-sales ...

Oracle aims for increased enterprise usability with five new add-ons to its Oracle CRM On Demand Release 16, including e-billing, sales library and disaster recovery apps. In doing so, Oracle ...

Oracle has revealed its new customer relationship management (CRM) strategy following the completion of the Siebel acquisition, saying there will be no forced upgrades to new technology as a ...

Oracle's acquisition campaign continued unabated with the Oct. 24 announcement that it is buying RightNow Technologies, a producer of cloud CRM and customer support applications, for $1.5 billion.

Oracle hopes to finally make good on its CRM investment with an upgrade that offers salespeople a carrot to get them to adopt sales force automation tools.

Oracle Corp. plans to release the latest version of its CRM (customer relationship management) applications within the next two months, as part of an ongoing update of its E-Business Suite. Oracle ...