Oracle tomorrow will unveil an innovative new set of CRM OnDemand applications designed to establish its enterprise 2.0, enterprise SaaS credentials as well as put the boot into Salesforce.com.

"Oracle's Social CRM Applications essentially allow companies to solve business problems with Web 2.0 and social applications," Rai explained.

Now, 95 percent of Oracle sales are Siebel CRM, he estimated, and most customers want the on-demand solution. “That’s probably the most comprehensive, complete CRM product in the marketplace,” Wang ...

Oracle aims for increased enterprise usability with five new add-ons to its Oracle CRM On Demand Release 16, including e-billing, sales library and disaster recovery apps. In doing so, Oracle ...

The technology from InQuira will help improve Oracle's capabilities in existing CRM products including its Fusion and Siebel CRM applications.

The software's new custom objects feature helps businesses customize the on-demand CRM applications at the user interface, business process and data layer levels, according to Oracle. The product ...

Oracle hopes to finally make good on its CRM investment with an upgrade that offers salespeople a carrot to get them to adopt sales force automation tools.

Oracle has revealed its new customer relationship management (CRM) strategy following the completion of the Siebel acquisition, saying there will be no forced upgrades to new technology as a ...

Your existing CRM system could be one of the problems if it isn’t structured and integrated to support these new customer-facing strategies. “Companies need to make sure that their processes ...

As the enterprise CRM battle continues to heat up, Oracle is countering the latest iteration of Microsoft Dynamics CRM with a strategic acquisition. Just days after announcing Oracle CRM on Demand ...

Oracle claims it is "the market leader in CRM, with 5 million live end users and 150 million registered self-service users." But according to analysts at Gartner, this claim does not stack up.

Oracle's acquisition campaign continued unabated with the Oct. 24 announcement that it is buying RightNow Technologies, a producer of cloud CRM and customer support applications, for $1.5 billion.