Create and join virtual chat rooms in Jabber where a group of people can send and receive messages. Messages remain available for 30 days after they are sent.

The banking industry is doing a good job OF promoting Web-based approaches to customer service. The industry understands it makes economic sense to drive customers to use online customer support tools ...

ServiceNow launched new conversational bot technology dubbed “Virtual Agent,” designed to improve customer and employee experiences.

Earlier today (21st September 2021), Telegram Messenger launched a new update that brings a number of key features. In its latest monthly update, the messaging platform will now offer Interactive ...

The new feature allows third-party services to integrate with Slack to bring information and alerts to users, along with the ability to act on them.

Asia Innovations Group Limited (ASIG) has announced the launch of a voice chat version of LiveAI on its Uplive social entertainment platform, allowing users to ask avatars questions via voice chat ...