A mapping session with the people who perform the process will allow you to create the initial map. You can do this on a whiteboard, giant notepad and markers or sticky notes.

Learn how process mapping can streamline workflows, improve efficiency, and ensure business continuity with this comprehensive guide.

Flowchart vs. process map, what do you choose to use? When it comes to mapping out a project, you’ve got several choices on how to visualize them. If you’ve had trouble deciding on a format ...

After nearly 100 years, business process mapping is still helping organizations visualize internal processes for everything from employee onboarding to IT hardware and software.

A customer journey map creates a visual representation of how a user interacts with your product that can help you streamline the buyer’s journey ...

Value stream mapping is an essential Lean Six Sigma tool. We explore how to create a value stream map and examine real-world case studies into how the technique has reduced costs and increased ...