The help desk software market is witnessing significant advancements in 2023, providing businesses with robust solutions to streamline their support operations and enhance customer satisfaction.

The help desk software market is growing rapidly as businesses of all sizes adopt new technologies to improve customer satisfaction and streamline operations. In this guide, we will help you ...

A joint development of ConnectWise and NTRglobal, a pioneer in cloud-based remote support and IT automation software, ConnectWise Chat & Remote Control enhances client experience, increases ...

Zoho launched a help-desk application designed to round out its list of enterprise software and ride shotgun with its CRM offering.

We compare the ticket management, customizable user interfaces, and other features of Freshdesk and Spiceworks, two IT-focused help desk software offerings, to see which one better suits your ...

Follett Software, a leading provider of K-12 software and services, is proud to announce the launch of Follett Destiny® Help Desk, a comprehensive new K-12 solution designed to optimize resource ...

IT management and help desk software can help maintain the technical side of your business, but costly packages designed for big companies don’t scale well to smaller businesses. I’ve already ...

LiveTime Service Manager, the company's front-line product, will help Absolute branch out in its business with a new social network-style cloud (or on-premises) IT help desk function.