Narayanan, V.G., and Lisa Brem. "Customer Profitability and Customer Relationship Management at RBC Financial Group." Harvard Business School Case 102-043, February 2002. (Revised March 2002.) ...
--(BUSINESS WIRE)--QAD Inc., a leading provider of next-generation manufacturing and supply chain solutions in the cloud, announced that Spend Matters™ named QAD Supplier Relationship Management ...